Terms and Conditions

Terms & Conditions – Qalbi Deals

Welcome to Qalbi Deals! By accessing and using our website (qalbideals.com), you agree to comply with the following Terms & Conditions. Please read them carefully before shopping with us.

1. General

  • Qalbi Deals is an online marketplace providing quality products across KSA & UAE.
  • By using our website, you confirm that you are at least 18 years old or using it under the supervision of a parent/guardian.
  • We reserve the right to update, change, or replace any part of these Terms without prior notice.

2. Products & Pricing

  • All product descriptions, images, and prices are published to the best of our knowledge.
  • Prices are listed in the local currency and include/exclude VAT as applicable.
  • We reserve the right to modify prices, offers, or discontinue products at any time without prior notice.

3. Orders & Payments

  • Placing an order confirms your intent to purchase.
  • We accept multiple payment methods, including Credit/Debit Cards and Cash on Delivery (COD).
  • Orders may be canceled by us in case of fraud suspicion, incorrect information, or stock unavailability.

4. Shipping & Delivery

  • Delivery timelines are mentioned in our Shipping Policy.
  • Delays due to courier issues, customs, or unforeseen circumstances are beyond our control.
  • Customers must provide accurate shipping details to avoid failed deliveries.

5. Returns & Refunds

  • Our 7-Day Easy Replacement & Return Policy applies to eligible products.
  • Refunds will be processed as per our Return & Refund Policy.
  • Non-returnable items (e.g., hygiene, personal care, or customized products) are excluded.

6. Use of Website

  • You agree not to misuse the website, engage in fraudulent activities, or violate any applicable laws.
  • All content, images, and trademarks on this website are the property of Qalbi Deals and may not be used without permission.

7. Limitation of Liability

  • Qalbi Deals will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee uninterrupted, error-free, or completely secure access to our services.

8. Governing Law

  • These Terms & Conditions are governed by the laws of Kingdom of Saudi Arabia and the United Arab Emirates, depending on your location.
  • Any disputes will be subject to the jurisdiction of the respective local courts.

9. Contact Us

For any questions regarding these Terms & Conditions, please contact us:
📧 support@qalbideals.com

✅ By continuing to shop at Qalbi Deals, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.